This privacy policy sets out how personal data will be managed on this website. It is essential that you read and accept it before continuing to browse.
This website complies with the requirements of Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons (GDPR), as well as with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE or LSSI).
This privacy policy may vary depending on legislative or self-regulatory requirements, so users are advised to visit it periodically. It will apply in the event that users decide to fill out any contact form where personal data is collected.
Identification of the data protection officer
- Identity of the Controller: Innova Cryobank de Tejidos Humanos, S.L.
- Trade name: Inicio Fertility
- Tax ID (CIF): B26570630
- Address: Colón de Larreátegui K., 47, Abando, 48011 Bilbao, Bizkaia
- Email: info@iniciofertility.com
- Activity: Reproductive Medicine Clinic
For the purposes set out in the aforementioned General Data Protection Regulation, personal data sent through the website’s forms will be processed as data belonging to “web users and subscribers.”
In processing our users’ data, we implement all the technical and organizational security measures established in current legislation.
Principles applied to your personal information
In processing your personal data, we will apply the following principles, which comply with the requirements of the new European data protection regulation:
- Principle of lawfulness, fairness, and transparency:We will always require your consent to process your personal data for one or more specific purposes, which we will inform you of in advance with complete transparency.
- Principle of data minimization:We will only request data strictly necessary in relation to the purposes for which we require it. The minimum possible.
- Principle of storage period limitation:data will be kept for no longer than necessary for the purposes of processing; depending on the purpose, we will inform you of the corresponding retention period. In the case of subscriptions, we will periodically review our lists and delete records that have been inactive for a considerable time.
- Principle of integrity and confidentiality:Your data will be processed in such a way as to ensure adequate security of personal data and to guarantee confidentiality. You should know that we take all necessary precautions to prevent unauthorized access to or misuse of our users’ data by third parties.
How we obtain your data
The personal data we process at Innova Cryobank comes from:
- Contact form
- Appointment request form
- Newsletter subscription form
What your rights are
Any person has the right to obtain confirmation as to whether or not Innova Cryobank is processing their personal data.
Data subjects have the right to:
- Request access to personal data relating to the data subject
- Request its rectification or deletion
- Request the restriction of its processing
- Object to the processing
- Request data portability
Data subjects may access their personal data, as well as request the rectification of inaccurate data or, where applicable, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. Under certain circumstances, data subjects may request the restriction of the processing of their data, in which case it will only be retained for the exercise or defense of claims.
Under certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. Innova Cryobank will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As a data subject, you have the right to receive the personal data concerning you that you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit it to another controller when:
- The processing is based on consent
- The data has been provided by the data subject.
- The processing is carried out by automated means.
By exercising your right to data portability, you will have the right to have your personal data transmitted directly from one controller to another when technically possible.
Data subjects will also have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them infringes the Regulation.
Purpose of processing personal data
When a user connects to this website, for example to comment on a post, send an inquiry, or subscribe to the newsletter, they are providing personal information for which Innova Cryobank is responsible. This information may include personal data such as your IP address, name, physical address, email address, phone number, and other information. By providing this information, the user gives consent for their information to be collected, used, managed, and stored by www.innovacryobank.com, solely as described in the terms of use and in this Privacy Policy.
At Innova Cryobank there are different systems for capturing personal information, and we process the information provided by data subjects for the following purpose depending on each capture system or form:
- Contact form:We request the following personal data: name, email, and phone number. We may use this data to respond to your request and address inquiries, doubts, or comments you may have regarding the information included on the website, the services we provide, the processing of your personal data, as well as any other inquiry you may have.
- Newsletter subscription form:In this case, we request the following personal data: name and email, in order to manage the subscription list and send newsletters and information about products or services, as provided by the user when subscribing. There are several forms on the website to activate the subscription
There are other purposes for which we process your personal data:
- To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website guarantee the confidentiality of the personal data it collects.
- To support and improve the services offered by this website.
- Other non-identifying data is also collected through certain cookies downloaded onto the user’s computer when browsing this website, as detailed in the cookie policy.
- To manage social media. Innova Cryobank may have a presence on social media. The processing of data of persons who become followers on our official social media pages will be governed by this section, as well as by the terms of use, privacy policies, and access regulations belonging to the relevant social network in each case, previously accepted by the user. Innova Cryobank will process your data for the purposes of properly managing its presence on the social network, informing about activities, courses, or services, as well as for any other purpose permitted by the social network’s regulations. Under no circumstances will we use follower profiles on social media to send individualized advertising.
Innova Cryobank does not sell, rent, or transfer personal data that could identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases collaborations may be carried out with other professionals. In such cases, users’ consent will be required, informing them of the collaborator’s identity and the purpose of the collaboration. This will always be carried out under the strictest security standards.
How long we will keep your data
The personal data provided will be kept:
- For as long as the business relationship is maintained.
- Until the data subject requests its deletion.
- Period from the last confirmation of interest: 1 year.
Data security
Innova Cryobank is committed, in the use and processing of users’ personal data, to respecting its confidentiality and using it in accordance with its purpose, as well as fulfilling its obligation to safeguard it and implement all measures to prevent alteration, loss, unauthorized processing, or access, in accordance with current data protection regulations.
Innova Cryobank cannot guarantee the absolute impregnability of the Internet and therefore cannot guarantee against data breaches through fraudulent access by third parties.
With regard to the confidentiality of processing, Innova Cryobank will ensure that any person authorized to process data (including its staff, collaborators, and service providers) is under an appropriate duty of confidentiality (whether contractual or statutory).
Should a security incident occur, upon becoming aware of it Innova Cryobank must notify its users or customers without undue delay and must provide timely information related to the security incident as it becomes known or when reasonably requested by the user or customer.
Accuracy of data
As a user, you are solely responsible for the accuracy and correctness of the data you submit to www.innovacryobank.com, releasing Innova Cryobank from any liability in this regard.
Users guarantee and are responsible, in any case, for the accuracy, currency, and authenticity of the personal data provided, and undertake to keep it duly updated. The user agrees to provide complete and correct information in the contact or subscription form.
Personal data published on the website
The data protection officer informs that the personal data published on this website may not be freely processed and reproduced by third-party users of the site, not even when reference is made to their origin, unless prior authorization and informed consent is obtained from the data subject. Users are reminded that the Internet is not a publicly accessible source and therefore cannot be used as a source of information for collecting data for advertising or commercial purposes.
Acceptance and consent
The user declares to have been informed of the terms regarding the protection of personal data, accepting and consenting to its processing by Innova Cryobank in the manner and for the purposes indicated in this privacy policy.
Updates to the privacy policy
Innova Cryobank reserves the right to modify this policy in order to adapt it to legislative or case-law developments. Any modification of this policy will be published and notified on the website and within the policy itself, taking into account that the processing of data that the user has communicated to the data controller will be governed by the data processing policies and terms in force and published at the time the user provided their personal data to the controller, without prejudice to the preferential application of specific legal texts to that effect, such as informational texts included in data collection forms and/or particular terms of service.
In any case, it will be the user’s responsibility to periodically access the privacy policies published on this website in order to be aware at all times of the latest version.
This privacy policy was last updated on January 26, 2022.